Request Portal Access/Password Reset

Client Portal Links

Use the links below to help you if you are having trouble accessing the portal or signing documents.

If you are still having trouble, please reach out to us at your earliest convenience at:
1 (800) 994-5403 or admin@larteywellness.com

HOW TO SCHEDULE APPOINTMENTS

  • Log in to your portal.

  • Click the Request Appointment button.

 

  • For Client Status, select whether you are a new client or an existing client. All new clients will be contacted by someone from the Admin Team.

  • From the Appointment Type dropdown, select whether you are scheduling a Therapy appointment or a Medication Management appointment, if applicable.

  • Select “Main Office” from the Location dropdown.

  • From the Clinician dropdown, select your clinician.

  • Click the View Available Times button.

  • Select your preferred appointment time.

  • Review your appointment request details and click the Submit Request button

You will receive an email confirmation once your appointment request is approved. If your request is declined, you will be contacted by a member from the Admin Team directly to reschedule. Declined appointment requests will not appear in your appointment list.

 

HOW TO CANCEL OR RESCHEDULE APPOINTMENTS

To view your upcoming appointments, canceled appointments, and pending requests:

  • Log in to your portal.

  • Click the Manage Appointments button or click the Appointments tab at the top of the page.

  • Click the appointment you want to cancel.

  • To cancel a confirmed appointment, click the Cancel Appointment button.

  • To cancel a pending request, click the Cancel This Request button.

Reschedule a confirmed appointment:

  • Log in to your portal

  • Click the Manage Appointments button or click the Appointments tab at the top of the page.

  • Click the appointment you want to reschedule.

  • Click the Reschedule Appointment button.

  • Edit the appointment details including Appointment Type, Location, and Clinician as desired.

  • Click the View Available Times button.

  • Select your preferred appointment time.

  • Review your reschedule request details and click the Submit Request button.